SFA Customer Assistance Point

The SFA Customer Assistance Points (CAPs) provide you with the opportunity to discuss any issues about services provided by DIO Operations Accommodation and MODern Housing Solutions (MHS) face to face.

The CAP does not replace the functions provided by the Housing Allocations Service Centre (HASC) or the MHS Helpdesk, nor the specific services delivered or information provided by other providers.

In these cases, the local CAP Co-ordinator will provide the relevant signposting information.

The CAP is open on Monday, Tuesday and Thursday from 10am to 1.30pm and is located at 3 Woodview Road above the SCSO office.

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